Vovem Meat & Liquor is part of PB Development Co Ltd. 

Effective Date: 01/10/2025

Vovem Meat & Liquor/PB Development Co Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a booking, or otherwise interact with us.

We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Vovem Meat & Liquor, a steakhouse and bar located in Aberdeen, Scotland. The venue is owned and operated by PB Development Co Ltd, an independent multiple operator of hospitality venues in the Aberdeen area.

For any questions about this Privacy Policy or how we handle your data, please contact:
Email: info@pbdevco.com
Address: 15 Summer Street, Aberdeen, AB10 1SB
Phone: 01224 626888

2. Information We Collect

We may collect and process the following types of personal data:

• Contact details: Name, phone number, email address, and postal address.

• Booking information: Date, time, party size, dietary requirements, and special requests.

• Payment details: If you pay a deposit, cancellation fees, or purchase gift vouchers online (processed securely via third-party payment providers).

• Marketing preferences: Your choices about receiving updates, offers, or newsletters.

• Website usage data: Information collected via cookies, including IP address, browser type, and browsing behaviour.

3. How We Use Your Information

We use your information to:

• Manage and confirm your reservations.

• Provide food, drink, and hospitality services tailored to your needs.

• Process payments securely.

• Send marketing communications, if you have consented.

• Improve our website and services.

• Meet legal and regulatory requirements.

4. Legal Basis for Processing

We rely on the following legal bases:

• Contractual necessity – to provide the services you have requested.

• Consent – where you have opted in to receive marketing communications.

• Legitimate interests – to improve our services and ensure venue security.

• Legal obligations – to comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Trusted service providers such as booking platforms, payment processors, or marketing partners (only as necessary).

• Regulatory authorities if required by law.

• Other venues owned by PB Development Co Ltd if you make enquiries relevant to them.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined above.

7. Your Rights

Under UK GDPR, you have the following rights:

• To access a copy of the data we hold about you.

• To request correction of inaccurate data.

• To request deletion of your personal data (“right to be forgotten”).

• To restrict or object to processing.

• To withdraw consent for marketing at any time.

• To request data portability.

To exercise your rights, please contact us using the details above.

8. Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. These may include essential cookies (for reservations and secure logins) and optional analytics or marketing cookies.

You can manage or disable cookies in your browser settings. For more details, please see our Cookie Policy below.

9. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date.